Reference

koi800 Privacy Policy for Your Account

koi800 Privacy Policy explains how we collect, use and protect details connected with your account, wallet status and lobby access.

Account dataCookie choicesWallet recordsSecurity checks
koi800 koi800 Privacy Policy for Your Account
CONTACT PATHS

Privacy Questions Through Your Account

A clear contact path matters when you need to understand a data record or change an account detail.

Account privacy request Send a message from the signed-in account help area when you want access, correction…
Wallet record question If a DANA, OVO, GoPay or QRIS entry looks unfamiliar, include its reference and…
Device access concern Tell us if your mobile browser or desktop session shows an unfamiliar sign-in.
DATA CONTROL DETAILS

What Our Privacy Policy Covers Daily

We keep this policy practical by connecting each data use to an account action you can recognise.

Account details

We collect details such as your contact information, verification result and account activity when needed to open, secure and maintain…

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account events may create reference data.

Cookies and browser use

Cookies can keep your session, remember selected settings and help us understand whether a page loads correctly.

Mobile and desktop security

We record technical signals such as browser type, device details and sign-in time to identify unusual access.

Retention periods

We retain account, security and transaction records only for as long as needed for the stated purpose, account administration or…

Requests and corrections

You can ask what personal data we hold, request an inaccurate detail be corrected, or ask how deletion applies.

Privacy Policy Answers for koi800

These Privacy Policy answers focus on the questions you are most likely to ask before opening an account. They explain the practical steps behind verification, cookies, wallet references, device records and requests, while access remains dependent on local law.

The koi800 Privacy Policy covers account details, phone verification, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use phone verification to confirm that the person requesting account access or a privacy change controls the linked contact detail. This helps prevent personal data being disclosed to someone using an unfamiliar device.

Yes. The Privacy Policy covers the mobile browser path as well as desktop sessions. Device and browser signals can help us recognise unusual sign-ins when you move from a phone login to the lobby.

We use DANA or QRIS reference data, status and timing to match a wallet event with your account and answer payment questions. These records help checking without requiring unrelated wallet credentials.

You can request access to personal data held about your account through support chat in the signed-in help area. We may verify your phone or another account detail before responding.

Send a correction request through your account support path and identify the detail that is inaccurate. We check ownership first, then update the record where the request is valid and applicable.

We keep records for the period needed for account security, transaction reconciliation, support handling or applicable legal duties. When the purpose ends, we remove or de-identify the record where practical.